STATE ATMs can be used like any other bank ATM across the country.
Here are some simple steps to guide you through the process.
Step 1: Insert your card into the ATM in the slot provided and remove it. Tip: It is best to securely put the card back in your wallet or pocket.
Step 2: The machine will request you for the PIN. Key in the PIN using the keypad on the machine and press the green ‘enter’ button.
Step 1: From the menu options select Cash Withdrawals
Step 2: You will be asked to choose the type of account Savings/Current. Please choose the right option
Step 3: Enter the amount you want to withdraw and then press “Correct”. In case the amount entered by you is incorrect select “incorrect”and re-enter the amount
Step 4: Select whether you require a “Receipt”, press “YES”, if you want the receipt or else press “NO”
Step 5: Collect the Cash and your receipt (if you have requested for the same)
Step 1: Select the option “Balance Enquiry”
Step 2: Select the type of account (Savings/ Current) from where you want to do Balance Enquiry
Step 3: Select whether you require a “Receipt”. Press “YES”, if you want the receipt or else press “NO”.
Step 4: Check your balance on screen and collect your receipt (if you have requested for the same.)
Step 1: Select the option “Mini Statement”
Step 2: Select the type of account (Savings/ Current) from where you want the Mini Statement
Step 3: Collect your Mini statement
Change of Pin
Step 1: Select the option “PIN Change”
Step 2: Enter your New Pin and press OK.
Step 3: Re-enter your New Pin and press OK.