How to use an ATM

STATE ATMs can be used like any other bank ATM across the country.
Here are some simple steps to guide you through the process.

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Log In

Step 1: Insert your card into the ATM in the slot provided and remove it. Tip: It is best to securely put the card back in your wallet or pocket.

Step 2: The machine will request you for the PIN. Key in the PIN using the keypad on the machine and press the green ‘enter’ button.

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Cash Withdrawal

Step 1: From the menu options select Cash Withdrawals

Step 2: You will be asked to choose the type of account Savings/Current. Please choose the right option

Step 3: Enter the amount you want to withdraw and then press “Correct”. In case the amount entered by you is incorrect select “incorrect”and re-enter the amount

Step 4: Select whether you require a “Receipt”, press “YES”, if you want the receipt or else press “NO”

Step 5: Collect the Cash and your receipt (if you have requested for the same)

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Balance Enquiry

Step 1: Select the option “Balance Enquiry”

Step 2: Select the type of account (Savings/ Current) from where you want to do Balance Enquiry

Step 3: Select whether you require a “Receipt”. Press “YES”, if you want the receipt or else press “NO”.

Step 4: Check your balance on screen and collect your receipt (if you have requested for the same.)

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Mini Statement

Step 1: Select the option “Mini Statement”

Step 2: Select the type of account (Savings/ Current) from where you want the Mini Statement

Step 3: Collect your Mini statement

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Change of Pin

Step 1: Select the option “PIN Change”

Step 2: Enter your New Pin and press OK.

Step 3: Re-enter your New Pin and press OK.

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