Grievances

As per RBI guidelines, in case of any transaction related issues, customers are requested to lodge a complaint with the card issuing branch of his/her bank.

However, at STATE ATMs we are committed to provide you the highest standards of service. In case you have any questions related to our products or services, you can avail of immediate assistance by calling our helpline at
(+91) 22 4022 2900

 

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Code of Conduct Helpline for Partners and Customers :

  • You can email us on info@electronicpay.in for complaints related to Code of Conduct
  • Complaints can also be submitted in writing to :

    Electronic Payment and Services (P) Ltd.
    Unit No 302- 303, A wing,
    Supreme Business Park, Supreme City,
    Hiranandani Business Garden,
    Behind Lake Castle Powai, Mumbai- 400076
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